Frequently Asked Questions

Typical concrete pool construction takes 6-12 weeks, depending on project complexity, weather conditions, and permit processing. Our timeline includes:

• Design and Permits: 2-3 weeks
• Excavation and Steel: 1-2 weeks
• Concrete Shell: 1-2 weeks
• Plumbing and Electrical: 1-2 weeks
• Finishing and Startup: 2-3 weeks

We provide detailed timelines during your consultation and keep you updated throughout the process.

Concrete pools offer superior durability, complete customization, and long-term value compared to vinyl liner or fiberglass pools:

• Durability: Concrete pools last 50+ years with proper maintenance
• Customization: Any size, shape, or design is possible
• Features: Can integrate spas, water features, and custom elements
• Value: Higher initial investment with better long-term return
• Repairs: Easily renovated and upgraded over time

Absolutely. We offer solutions for various budgets, including:

• Small Custom Pools: Under $60K for compact backyards
• Phased Construction: Complete projects in stages
• Renovation Options: Transform existing pools cost-effectively
• Value Engineering: Optimize designs for budget efficiency

We provide transparent pricing and work with you to maximize value within your budget.

Yes, we manage the entire permit process including:

• Permit Applications: Municipal and regional requirements
• Design Submissions: Professional drawings and specifications
• Inspection Coordination: Scheduling and managing all required inspections
• Code Compliance: Ensuring all work meets current building codes
• Final Approvals: Completing all necessary documentation

Our experience with local regulations in the Niagara Region streamlines this process.

Renovation is typically the best choice when:

• Structure is Sound: Concrete shell is intact without major cracks
• Outdated Surfaces: Pool needs new finishes or equipment updates
• Functional Issues: Plumbing, heating, or filtration problems
• Aesthetic Updates: Modernizing appearance and features

Complete replacement is needed for significant structural damage or when renovation costs approach new construction.

Pool renovation timelines vary by scope:

• Pool Painting: 1-2 weeks
• Surface Resurfacing: 2-3 weeks
• Complete Renovation: 4-8 weeks
• Structural Repairs: 3-6 weeks

Our comprehensive restoration services include:

• Structural Assessment: Identifying and addressing foundation issues
• Surface Preparation: Professional sandblasting and cleaning
• Crack Repair: Permanent solutions for structural and surface cracks
• System Updates: Modernizing plumbing, heating, and filtration
• Safety Upgrades: Bringing pools up to current safety standards
• Aesthetic Improvements: New finishes, tiles, and features

Yes, we maintain 24/7 availability for pool emergencies including:

• Structural Issues: Cracks, leaks, or damage requiring immediate attention
• Equipment Failures: Heating, pumping, or filtration emergencies
• Seasonal Emergencies: Weather-related damage or urgent repairs
• Commercial Urgent Repairs: Maintaining business operations

Call (905) 684-6281 anytime for emergency assistance.

Primary Service Region (Niagara Area):

• Welland
• St.Catharines
• Niagara Falls
• Thorold
• Port Colborne
• Fort Erie
• Grimsby
• Beamsville
• Pelham
• Niagara-on-the-Lake
• Fonthill

Extended Coverage: All of Southern Ontario for larger projects and specialized services.

Yes, Pur Pools maintains comprehensive professional credentials:

• Licensed Electrical Contractor: Qualified for all electrical installations
• Licensed Gas Contractor: Certified for heating system work
• $5 Million Insurance Coverage: Comprehensive liability and property protection
• Bonded and Registered: Full business registration and bonding

These credentials set us apart from typical pool contractors.

Our specialized licensing enables us to:

• Install Complex Systems: Heating, lighting, and automation systems
• Ensure Code Compliance: Meet all electrical and gas safety requirements
• Provide Warranties: Stand behind all electrical and gas work
• Avoid Delays: Complete projects without waiting for subcontractors
• Ensure Safety: Professional installation of all technical systems

Concrete pool costs vary by size, features, and complexity:

• Small Custom Pools: Under $60K for compact designs
• Standard Pools: $60K-$120K for typical residential installations
• Luxury Pools: $120K+ for high-end features and finishes
• Commercial Projects: Custom pricing based on specifications

We provide detailed estimates during your free consultation.

We work with clients to find suitable payment solutions:

• Progress Payments: Payments tied to construction milestones
• Seasonal Scheduling: Timing projects for optimal cash flow
• Phased Construction: Breaking large projects into manageable stages
• Financing Referrals: Connections to pool financing specialists

Our free consultation covers:

• Site Assessment: Evaluation of your space and requirements
• Design Discussion: Exploring possibilities within your budget
• Timeline Planning: Realistic project scheduling
• Permit Review: Understanding local requirements
• Cost Estimates: Transparent pricing for your project
• Next Steps: Clear path forward for your pool project

Pre-construction preparation includes:

• Site Access: Ensuring equipment can reach construction area
• Utility Marking: Locating underground services
• Permit Approval: Completing all required permits
• Neighbor Notification: Communicating construction timeline
• Landscaping Protection: Securing plants and features to preserve

We provide detailed preparation guidelines for each project.